Team Lead - GCP

What You’ll Do:
The Team Lead – GCP Funding is a key member of the Global Client Payments team. This role will oversee operational functions related to client tax funding and be responsible for incoming tax funding processes, supporting monthly, quarterly, and annual financial reporting, and customer inquiries. Reporting to the Sr. Manager, Tax Compliance, the Team Lead will also work to improve processes by participating in automation projects and initiatives.

Shift Timing IST 2.00pm to 11.00pm

All 5 days work from office in a week

Job Duties

The general responsibilities for this position will focus on client tax funding operations, managing incoming client funds, ensuring accurate allocation and reporting.
This role will be expected to lead, inspire, and ensure appropriate accountability, critical thinking, and ownership in a highly operational and analytical organization.

• Responsible for accurate and timely client tax funding reconciliation and reporting across 5 unique business units
• Responsible for the tracking and reporting of short funded customer accounts
• Responsible for measuring and communicating team performance against established goals providing guidance and course correction if necessary
• Responsible for Hiring and mentoring team members for growth
• Special projects as assigned
• Exposure to Goal setting for self and team members across all IC levels
• Play a crucial part in hiring talent and grooming them for growth within the team members
• Understand the training needs well and collaborating with SMEs and L&D
• Experience in managing the performance discussions with the team members regularly
• Achieving key KPI targets set by the department. This may be subject to revision couple or more times yearly
• Customer focused with excellent communication skills you will be able to explain and convey information clearly to clients (as may be required)
• Collaborating with all the stakeholders effectively without any escalation
• Developing as a people manager, supporting employees by providing guidance, coaching, training and having regular 1:1's. Partner with manager on employee related issues, performance reviews & career conversations.
• Play an important role for all Exec and Client escalations. Also propose appropriate RCAPA for future
• Understanding possible automation areas and partner with Engineering / Product teams
• Being Proactive rather than being reactive in managing potential challenges and people issues
• Participate in functional area meetings by not only providing feedback on content but also speaking in front of the team on a specific topic.

• Ability to keep the team motivated under all circumstances with a strong focus on customer satisfaction
• Attention to detail, with a drive to continuously improve
• Results-oriented, highly organized, motivated and driven to succeed
• Able to work under pressure

What You’ll Need to be Successful:
Qualifications:
• Undergraduate degree, prefer Accounting or Finance (MBA is preferred)
• 8+ years of finance, corporate treasury operations, or tax-related experience
• 2+ years of operational management/team leadership experience
• Demonstrated work experience in the areas of treasury or finance operations
• Experience successfully leading a high-performing team in a high-volume Treasury or Finance organization
• Should have done Goal setting and Performance appraisals for his / her team
• Should have excellent language skills in English (oral and written)
• MBA in Finance (preferably)
• MS Excel (intermediary to Advance) skills. Other MS office apps proficiency

Technical Skills:

• Strong analytical, research, and critical thinking skills
• Excellent written and verbal communication skills
• Must possess advanced MS Excel capabilities and be capable of marrying technical and business-level input to support daily operations
• Ability to understand the conceptual basis of accounting guidance as well as mechanics of execution
• Able to demonstrate accuracy and composure under tight deadlines

Total Rewards 

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. 

Health & Wellness 
Benefits vary by location but generally include private medical, life, and disability insurance. 

Inclusive culture and diversity 
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. 

Learn more about our benefits by region here: Avalara North America

We’re Avalara. We’re defining the relationship between tax and tech. 

We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business. Our growth is real, and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.

We’ve been different from day one. Join us, and your career will be too.

We’re An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.